Setup with MacID has always bee simple. I’ve tried to make sure there are as few steps as possible.
When Bluetooth is working great, setup can be achieved in as little as 10 seconds, but all too often Bluetooth on OS X has some sort of issue. (This is also why Handoff and AirDrop are sometimes flaky.)
I’ll run through the setup procedure first, and then some common fixes for issues while setting up.
- Download both MacID for iOS and MacID for OS X.
- Make sure Bluetooth is on, on your Mac and iOS device.
- Open MacID for iOS, approve the request to share data with Bluetooth devices and for notifications.
- Launch MacID for OS X. A window should appear like this:
- Once your iOS device’s name appears, click on it. MacID will stop searching and will display a continue button:
- Click the continue button to be taken to the password entry field. You’ll need to enter your Mac’s system password, and then again just to make sure you don’t make a mistake. Once your password is entered, click the finish button:
That’s it! Once the window disappears, you’ve paired devices and can now lock and unlock, control audio and set up Tap to Unlock. If you’re having trouble getting your device to show in the setup window there are a few things you can do:
- While the set window is open and MacID for iOS is still in the foreground, click the WiFi icon. Sometimes Bluetooth LE can get stuck at the “connecting” phase, and for some reason clicking the WiFi icon forces it to unstick. This could be something to do with Personal Hotspot forcing a connection, I’m not really sure. All I know is it sometimes works.
- If that doesn’t work, on both Mac and iOS, try toggling Bluetooth off and back on.
- If your device still doesn’t show, try restarting your Mac. (You can restart your iPhone too, but in my experience it’s rarely where the issue lies)
- If nothing above works, you can try resetting Bluetooth. Thankfully, MacID now has a built in way of resetting Bluetooth.
If after all the above you still can’t get MacID set up, there could be an issue with your Bluetooth chip. If Handoff and AirDrop are having trouble, that’s almost certainly the issue. It could also be software related which means a future update to OS X could fix it, but you should contact Apple support anyway.